Chinmaya Madan

Chinmaya Madan Explains How to Become a More Empathetic Leader

Empathy is a right-brain activity that many consider a touchy-feely discipline or a soft skill. However, at its core, empathy is a highly valued currency. Chinmaya Madan notes that in many situations, leaders must put someone else's shoes on to truly understand what is occurring around them.

Cultivating empathy as a skill allows us to create strong bonds of trust amongst our coworkers and employees. It gives us insight into what others are thinking and feeling while helping us to better understand their reactions to different situations.

At its core, empathy helps us make decisions by sharpening our intuition and perception.

To become a more empathetic leader, you must first truly listen with open ears, eyes, and heart. This means paying attention to the tone of voice, body language, and other hidden emotions. Most importantly, it means not thinking about what you are going to say next, which can be a difficult shift for many. You will always profit more from listening than speaking.

Empathy: the key to having crucial conversations

As Chinmaya Madan knows, communication is one of the most underrated skills in the workplace, particularly in such technical fields as software development, cybersecurity, and IT.

Not only is effective workplace communication key to reducing errors and keeping staff on the same page, it's also essential to resolving conflict, improving collaboration, and ensuring the high levels of morale needed to maximize employee retention over the long run.

And at the center of any effective communications approach is, of course, empathy, a powerful connection booster needed to build stronger connections and, ultimately, carry out those crucial conversations that keep the organization moving forward.

Tips for having difficult conversations at work

One of Chinmaya Madan's favorites on the subject, 2013's "Crucial conversations: Tools for talking when stakes are high," lays out some simple but profoundly effective tips for navigating difficult conversations and maximizing conversational success:

  1. Speak from the heart. Connections are best made by empathizing with the other speaker's position and keeping things positive.

  2. Stay within the dialogue. Avoid tangents and strive to remain within the primary focus of the conversation.

  3. Make the conversation safe. Allow the other person the freedom to speak openly and honestly about the topic at hand.

  4. Avoid emotional traps. Acknowledge the other speaker's feelings on the issue, but don't let the conversation subvert the purpose.

  5. Agree on the focus. Agree on a clearly defined purpose at the beginning to keep things focused.

  6. Establish the facts. Don't allow something anecdotal to override the facts of the matter.

  7. Agree on a clear plan of action.

Achieving empathy in a remote work world

For better or worse, so much of how we communicate with teams and colleagues these days is done on a remote basis.

And because so much of communication is, in fact, non-verbal, knowing how to stay connected and communicate on issues, product updates and objectives can be a significant challenge, particularly with the prevalence and limitations of video conferencing and workplace chat zones.

Fortunately, there are small but effective methods for maintaining empathy and strengthening communication in today's remote work environment. Chinmaya Madan recommends:

  1. Scheduling check-ins consistently. Scheduling regular team and one-on-one huddles at the same time and day each week provides employees the opportunity to voice questions and concerns, as well as to feel appreciated by leadership.

  2. Showing interest/sharing a personal anecdote. Starting off communications by asking how everyone is, how their day/week is going, what's new in their lives helps establish an invaluable personal connection that can make collaboration much easier down the road.

  3. Getting people to think with open-ended questions. Instead of asking up-and-down yes-or-no questions throughout the meeting, ask open-ended questions that allow everyone to contribute their thoughts equally.

Another required quality for becoming more empathetic is to never interrupt. The most empathetic leaders know that distractions can easily impact the quality of listening. Distracted listeners become frustrated or impatient and interrupt the speaker to get them to reach their point faster, which leaves the speaker unable to fully express their thoughts.

Regardless of the distraction, never cut people off, rush them, or be a fixer who slapdashes a solution to every problem. Chinmaya Madan notes that giving your employees the space to say whatever they want is a critical empathy skill.

Even if you do not agree with what the speaker is saying, leave your judgment behind. Get away from your beliefs and allow yourself to be open to new ideas and perspectives.

Chinmaya Madan finds that when you are an empathetic leader, you don't view feelings as an agreement or disagreement but as a window into their view and perception of a situation, and as an opportunity to understand what they are expressing and experiencing.

Another interesting way to become more empathetic is by encouraging quiet employees. Typically, during meetings, there are a few that do all the talking and then there are the quiet participants sitting in the back who don't speak up much, even if their ideas are golden.

As a leader, make it a point to encourage all employees to speak their minds, thus empowering everyone in the room.

Motivating others to speak up (especially during meetings)

As Chinmaya Madan knows, encouraging everyone to speak up and provide their input isn't always easy. But taking a few simple actions beforehand can go a long way to nudging quiet employees in the right direction and enhancing the overall conversation:

Eliminate seating preferences. Equalizing the seating arrangements during in-person meetings helps remove common focal points that often allow extroverts to dominate company discussions, giving typically introverted employees more space to make their voices heard.

Greet each attendee beforehand. Greeting each individual in a friendly manner before the meeting starts helps establish a friendly rapport and comfort level that can often increase participation rates throughout.

Set ground rules. Establishing clear ground rules based on mutual respect, equal time and the elimination of interruptions provides everyone space to contribute to the conversation at hand.

Empathy is a thinking and emotional muscle that becomes stronger as you garner the support skills. Chinmaya Madan notes it does not come across as weak but is the best kind of strength you can possess. These skills are not something that can be learned overnight but need years of practice to master.

Once you do, you will be a more effective and efficient leader who can greatly contribute to any organization.

Originally published on: https://www.accesswire.com/665925/Chinmaya-Madan-Explains-How-to-Become-a-More-Empathetic-Leader

Chinmaya Madan of Microsoft on Notable Trends in Artificial Intelligence

Chinmaya Madan of Microsoft is an entrepreneur and artificial intelligence expert. This has afforded him the ability to help guide business owners and entrepreneurs to success. These days, he takes pride in providing them with vital information based on his own personal experience. In addition, since Chinmaya Madan of Microsoft has a background in artificial intelligence, he often provides people with tips that can allow them to leverage AI to become more productive. That said, here is a closer look at the notable trends in artificial intelligence.

Intelligent Software Modules

AI is used to help people and professionals make better, more informed decisions. Therefore, Chinmaya Madan of Microsoft believes that intelligent software modules are an artificial intelligence trend worth taking note of. Rather than relying on software that is designed to respond in certain ways, intelligent software can provide companies with the forward-thinking solutions required to propel them forward.

Moreover, in anticipation of the new intelligent software modules, many companies have started making acquisitions to give them a leg up. Of course, some industries have made more acquisitions than others. For instance, advertising and marketing companies have invested quite a bit in acquiring AI companies in recent years. Additionally, companies in retail, sales, and cybersecurity have invested in this sector as well. Therefore, another trend to look for is the fact that larger companies will start acquiring smaller ones to help optimize their profits.

Some of the most notable recent acquisitions are:

CellCarta’s acquisition of computational pathology company Reveal Biosciences.

Olive’s acquisition of Verata Health.

Nuance Communications’ acquisition of Saykara.

Valo Health’s acquisition of Numerate.

Therefore, companies who want to get ahead of the curve should start thinking about acquisitions. However, AI doesn't necessarily add value to every business or sector. According to Chinmaya Madan of Microsoft, companies need to take the time to assess whether or not AI is the right type of technology to solve the problem at hand.

For instance, if one of the main goals is achieving better predictability, AI may not be the best solution. Rather, it may be a good idea to turn to heuristic-based solutions instead. Additionally, if the situation is one that requires full transparency, this is also not compatible with AI solutions. Lastly, if the task is not good for automation, this also makes it bad for AI.

Ethical Implications

Although artificial intelligence provides humanity with plenty of benefits, it is also not without its negatives. In particular, many people are concerned that artificial intelligence will become totally autonomous and, at some point, become a danger to humanity. Therefore, although various companies will continue to develop artificial intelligence solutions, the ethical implications will become a more central part of the process in the future.
Swarm Intelligence

The use of Artificial Neural Nets as a means of improving the effectiveness of business owners within a system is also becoming a trend in artificial intelligence. Using the concept of "adaptive business intelligence," a type of technology that assists with problems handled by decision-makers, business owners will soon be more capable of making informed decisions that are innovative, forward-thinking and help them become more successful in the long term.

About Chinmaya Madan of Microsoft

Chinmaya Madan of Microsoft is an entrepreneur at heart who enjoys leveraging his extensive communication, analytical, and strategic thinking skills to get results. He is also passionate about teaching and sharing his knowledge with others. Therefore, Madan believes in lifelong learning, as it allows him to better serve himself and others. As an illustration of this point, Chinmaya Madan of Microsoft recently completed a master's in AI while working full-time. He also got his PMP and completed a product management course, all in the span of 12 months. Professionals who are interested in collaborating with him or are in need of his services should contact him directly.

Originally posted on: https://www.einnews.com/pr_news/552041256/chinmaya-madan-of-microsoft-on-notable-trends-in-artificial-intelligence

How Artificial Intelligence Will Change the Future World, According to Chinmaya Madan


Chinmaya Madan Highlights
How Artificial Intelligence Will Change the World

 In 2018, of the around 9,100 patents received by IBM inventors, 1,600 we related to artificial intelligence (AI). Furthermore, Elon Musk, founder of Tesla, donated $10 million to help fund research for the non-profit research firm OpenAI. Chinmaya Madan notes that these two acts alone have proven that AI has re-taken center stage in the tech sector and will not get the hook from the spotlight anytime soon.

AI’s Current Impact

Chinmaya Madan Toronto knows that there isn’t a single major industry that is not using some sort of narrow AI, which utilizes data-trained models and performs objective functions to complete a task. Data analysis and collection have ramped up over the past several years due to robust IoT connectivity, faster computer processing, and the emergence of connected devices.

AI’s Future Impact

Chinmaya Madan Toronto finds that some sectors are at the beginning of their AI journey while other companies are veteran travelers. Regardless of each organization’s progress, AI impacts almost every human daily, and the future is bright. Some future services include:

  • Customer Service: Google is currently in development on an AI customer service assistant that places human-like calls to make various appointments, like at a local hair salon. This system will be so advanced that it understands human nuances and context, in addition to voice.

  • Education: More textbooks are becoming digitized through AI, and early-stage virtual tutors help instructors. Also, facial analysis gauges student emotions to better understand who is bored or struggling, thus allowing teachers to better tailor the experience that meets individual needs.

  • Healthcare: Within healthcare, diseases are becoming more accurately and quickly diagnosed with drug discoveries also increasing in speed. Big data analyzes personalizes the patient experience and virtual nursing assistants will better be able to monitor patients in the future.

  • Manufacturing: AI-powered robots collaborate with humans to perform assembly and stacking tasks while predictive sensors keep equipment operating smoothly. The future will see much greater use of AI-powered robots to perform many more manufacturing tasks.

  • Media: Journalism relies heavily on AI which will only become more widely utilized in the future. Bloomberg utilizes Cyborg technology to quickly analyze complicated financial reports report. The Associated Press has implemented natural language capabilities within Automated Insights which results in 3,700 earning reports stories annually. This is four times as many as in the past.

  • Transportation: While it may take another decade to perfect this concept, autonomous vehicles will eventually transport humans and goods between locations.

These advances are only the beginning; there is so much more to come. Even the experts cannot make assumptions around the capabilities of intelligent software as the possibilities are endless. Chinmaya Madan notes that the AI future is bright and exciting. One viewpoint across all industries is that AI will continue to slowly be more incorporated into mundane tasks which will help companies free resources to work on more important responsibilities!

Originally published on: https://chinmayamadan.co/2021/08/28/how-artificial-intelligence-will-change-the-future-world-according-to-chinmaya-madan/


3 Ways Having Empathy Can Make You More Successful in the Tech Field


Chinmaya Madan
is quickly becoming a highly revered technical expert. Specifically, Madan has become quite talented at artificial intelligence analytics. However, he has honed a variety of technical skills over the years. 

Moreover, although many people think the most important trait for those who want to work in tech is intelligence, Chinmaya Madan maintains that there are more important things. 

For instance, he believes that many tech professionals would benefit by being more empathetic. Empathy, says Madan, serves as an invaluable starting point for customer obsession, that vital sense of dependency that ensures customers not only turn to your brand first, but continue to return and make repeated purchases with your business down the road.

For more on the importance of continuous customer interviews, recruiting and crucial research and insight found within Teresa Torres groundbreaking “Continuous Discovery Habits,” click here today.  

That said, the following is an overview of 3 ways empathy can make you more successful in the tech field.

Connect with customers

One of the top ways having empathy can help tech professionals be more successful is that it allows them to better connect with customers. Being empathetic makes it possible for tech professionals to be more understanding of their customer's needs. It also allows them to be more personable and friendly, which can help them build long-lasting relationships and establish customer loyalty.

More Fruitful Collaborations

Another benefit of being more empathetic is that it can make for more fruitful collaborations. A major part of working in the tech field involves working with others to build products, troubleshooting, etc. This means they constantly have to be able to communicate with tech professionals from all walks of life. By having empathy, tech professionals will be able to more easily communicate and collaborate with one another.

Innovation

Lastly, empathy can also be instrumental in creating a more innovative mindset. This is because empathy makes it possible to understand and anticipate the needs of others. From there, it is possible to uncover emerging needs and create new products and services that can cater to these needs. Therefore, rather than wasting tons of time and money on market research, employing more empathetic tech professionals can be an excellent way to drive innovation.

About Chinmaya Madan

As a tech professional who is quickly emerging as an expert in his field, Chinmaya Madan is becoming a well-known leader in artificial intelligence. he enjoys teaching and sharing his knowledge with others and often provides them with unique and refreshing perspectives to fuel their success. he is highly invested in building technology solutions at scale that incorporate AI under the hood. As an entrepreneurial-minded professional, he enjoys leveraging his communication, analytical and strategic thinking skills to get results. He continues to strive to bring empathy when building new experiences and hopes to convince other tech professionals to do the same. Contact him today for collaborations and more information.


Originally posted on: https://chinmayamadan.co/2021/09/13/chinmaya-madan-3-ways-having-empathy-can-make-you-more-successful-in-the-tech-field/

Data Scientist Chinmaya Madan Adds Empathy to AI Technology Development

Data Scientist Chinmaya Madan Adds Empathy to AI Technology Development

After completing an AI master’s degree, the next step for Madan is data, analytics, and design. A position as a program manager seems to fulfill just that for this recent graduate, who worked full time while enrolled in a 12-month course.